Bulk
For requirements assessed around tank and route compatibility.
Export and logistics
Plan the product and the shipment in the same conversation.
A useful export enquiry combines the selected product with quantity, packaging, destination, and preferred trade terms.
Start with a complete brief
Five details make an export enquiry reviewable.
Share what is already known. Unknown fields can be clarified without turning an assumption into a commercial term.
- 01Product
- Product family, grade, or application
- 02Quantity
- Required volume or order estimate
- 03Packaging
- Preferred format or handling constraint
- 04Destination
- Country and named port or place
- 05Trade term
- EXW, FOB, CFR, CIF, or not sure
From requirement to delivery
A clear path from enquiry to shipment.
The sequence keeps technical, commercial, and shipment decisions connected. A step moves forward only with the information relevant to it.
- 01
Identify
Confirm the product family, grade, and intended application.
- 02
Review
Check the available technical information and required documents.
- 03
Define
Record quantity, packaging, destination, and handling requirements.
- 04
Align
State the preferred Incoterm and named place or port.
- 05
Confirm
Document the commercial scope returned for review.
- 06
Prepare
Coordinate order information and applicable shipment documents.
- 07
Dispatch
Align loading and dispatch details against the confirmed brief.
- 08
Handover
Provide the applicable shipment-document set.
Flexible shipping and packaging
Packaging selected around product and route.
Available formats depend on the selected product, quantity, loading requirements, and destination. Availability is confirmed for the enquiry rather than assumed.
Flexitank
A containerised bulk option, subject to product and route review.
Drums
A defined industrial format for palletised or container loading.
IBC
Intermediate bulk format where product and destination allow.
Pails
Smaller industrial packs for selected product requirements.
Retail packs
Pack configuration assessed against product and market brief.
Incoterms and commercial scope
State the trade term early.
Indicate EXW, FOB, CFR, CIF, or “not sure” in the enquiry. The quotation should name the applicable Incoterm and place or port; payment terms and lead time are confirmed separately.
- EXW
- Buyer arranges collection from the named place after the goods are made available.
- FOB
- Seller delivers the goods on board at the named port of shipment.
- CFR
- Seller arranges cost and freight to the named destination port; risk transfers earlier.
- CIF
- CFR scope with the contractually applicable cargo insurance arranged by the seller.
Preparing an export enquiry?